Terms and Conditions
Please read the following terms and conditions. Once you have completed an order you are deemed to have read, understood and agreed to our terms and conditions as stated below.
Last updated: Thursday 14th August, 2008.
1. Definitions
"Pirate Nation", "PN" and "we" refers to Pirate Nation Limited.
"Seller" refers to Pirate Nation Limited.
"Buyer", "customer(s)" and "purchaser" refers to any person(s) who should complete an order.
"Goods" and "products" refers to the range of jewellery and gifts that are sold via our website.
"Website", unless otherwise stated, refers to http://www.piratenation.com.
"Delivery", "postage" and "shipping" refer to the process of ensuring the safe and prompt delivery of our goods to you or your chosen recipient.
2. Using this site
2.1
You are free to browse and view the site and it's contents in full at no charge ;o)
2.2
Copyright of all content within the site remains the sole copyright of Pirate Nation unless otherwise stated. Copyrights held outside of Pirate Nation remain the property of their respective parties.
2.3
The usage of content from our site is strictly prohibited unless stated otherwise in writing by a member of our management. This includes (but is not limited to) images, photographs, descriptions and branding.
2.4
Pirate Nation reserve the right to change, modify, replace and remove it's products and details without notice.
2.5
Pirate Nation cannot guarantee that access to the site in it's entirety to be possible.
2.6
Pirate Nation are not responsible for the content and nature of links provided by third-parties.
2.7
While we take every care to ensure that our site and content is free of viruses, malware and other malicious content; we are not liable for any damage or loss of content as a result of using our site: http://www.piratenation.com.
3. Purchasing
3.1
Completing an order means that you have agreed to our terms & conditions in full.
3.2
Orders are processed at the time of payment. Should you wish to cancel your order, please contact Pirate Nation immediately. In the event of your item(s) having already been dispatched, Pirate Nation will obligate a return order at your request.
3.3
A number of items are listed on a custom order basis. This means that we do not carry stock of these goods and are requested upon your order. We regret to inform you that we do not offer any refund or exchange on these items unless they are damaged or lost.
3.4
Pirate Nation do not collect or store any of your payment details.
3.5
If you wish to pay via cheque or postal order, please make payments out to Pirate Nation Limited. Please allow 5 working days for payment to clear before we are able to release the goods for dispatch.
4. Returns
4.1
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 7 days of receipt.*
Please include your order number and email address so that we may process the return as quickly as possible.
*This excludes items that have been customised: including resizing, reshaping and engraving.
4.2
Returned goods must be in the same condition as when you received them. This includes any packaging, inserts, labels and the actual goods purchased.
4.3
Pirate Nation reserve the right to issue a refund minus any fees that may have been incurred as a result of your order and refund.
These include (but are not limited to):
* Associated postage costs
* Card processing fees
* Restock fees
* Repair/replacement of damaged goods
* Repair/replacement of packaging
4.4
Due to health & hygiene recommendations, we regret that we are unable to refund, replace or exchange body jewellery such as earrings and other body piercing items unless they are damaged on receipt.
4.5
Returns Address:
Pirate Nation (Returns)
25 Trescoe Road
Longrock
Penzance
Cornwall
TR20 8JY
5. Delivery
5.1
Standard delivery fees are £2.50 on all items to be delivered within the U.K. mainland.
5.2
Standard delivery to anywhere else in the world is GBP £10.
5.3
By default, items will be delivered using standard Royal Mail first-class delivery to mainland UK.
5.4
Average delivery times within mainland U.K. are 2-5 working days. Rest of the world may vary.
5.5
UK Special Delivery is offered on items ordered before 3pm (GMT), Monday to Friday. Orders placed outside of these times will be obligated within the next working day.
5.6
Pirate Nation currently deliver to the following countries/regions:
* EU
* U.S.A.
* Canada
* Australia
* New Zealand
6. Contact Details
6.1
By Post:
Pirate Nation Ltd.
13Walsingham Place
Truro
Cornwall
TR1 2RP
United Kingdom
6.2
Telephone:
Please feel free to text or call us on the following number: 01872 888488.
6.3
Email:
Should you wish to send us an email, please use the contact form on the contact us page.
7. Liability
7.1
Pirate Nation are not responsible by any personal harm caused by the wearing or use of any of our products either through responsible use or otherwise.
7.2
Pirate Nation are not responsible for any allergic reaction caused a result of the usage or wearing of any item(s) we offer.
7.3
Pirate Nation are not responsible for the loss, misuse or abuse of your personal and/or credit information either as a direct result of using our website or otherwise.
7.4
Pirate Nation are not responsible for actions carried out by third-party delivery services such as the Royal Mail (U.K.). In the event of such services being unavailable, we may offer you alternative delivery options which may carry extra expense to the customer.
About Us...
Most items (and all tin anniversary gifts) are in stock and dispatched the same day.
Post willing your orders will be with you tomorrow.
Postage Rates
UK 1st £2.50
UK 1st £3.50 with Gift Wrapping
UK 2nd £1.75
UK Special Delivery £6.35
Airmail Europe £5.00
Rest of World £10.00
Mailing List
Join our low volume emailing list for information on new products, offers, sales and competitions.
Get In Touch
Pirate Nation Ltd
13 Walsingham Place
Truro
Cornwall
TR1 2RP
crows.nest@piratenation.com
tel: 01872 888488