Frequently Asked Questions

1. Security
All payments are taken by Sage Pay's own secure web site. For your peace of mind we never see your card details.

We do not divulge any details about you to third parties. We fully respect your privacy.

2. Returns Policy
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
This excludes items that have been customised (including resizing) and earrings which we cannot accept because of health issues.

3. Postage
UK First Class Post £2.50
UK First Class Post £3.50 with Gift Wrapping
UK Second Class Post £1.75
UK Special Delivery £6.35
Airmail Europe £5.00
International Signed-For £10.00 (Rest of World)

4. Tax
We are no longer registered for VAT, ahh harrr!

5. Minimum Order
Currently there is no minimum (or maximum!) order size.

6. My country is not listed
If your country is not listed in the 'Billing Country' or 'Delivery Address' then we are, at present, unable to supply our products to you. Please accept our sincere apologies for any inconvenience this may cause.

7. Currency Conversion
Currency Conversion Rates
All sales on this site are invoiced in GB £ (Great British Pounds).

The foreign exchange rates are based on the Visa exchange rates for each country and are given for guidance only.

8. Returns Policy
100% satisfaction guaranteed

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.

Pirates don't quibble!